Refund Policy

Understand our refund process and terms for purchased products

1. Digital Products

All products sold by Adhi Shop are digital goods, including source code, tools, bots, scripts, and related files. Once a product has been delivered, access cannot be revoked.

2. Eligibility for Refunds

Refund requests may be considered only under exceptional circumstances, including:

Duplicate purchases.
Failure to receive the purchased product due to technical issues that cannot be resolved.
Accidental multiple charges for the same order.
Cases where Adhi Shop determines that a refund is appropriate.

3. Non-Refundable Situations

Refunds will generally not be issued for:

Change of mind after purchase.
Lack of knowledge or experience required to use the product.
Incompatibility with unsupported systems or environments.
Failure to read product descriptions or requirements before purchasing.
Personal preference or dissatisfaction with features clearly described before purchase.
Issues caused by modifications, third-party software, or misuse.
Product updates, feature changes, or discontinued features.
Violations of our Terms of Service.

4. Chargebacks and Payment Disputes

Initiating unauthorized chargebacks or fraudulent payment disputes may result in:

Suspension or termination of licenses and services.
Permanent denial of future purchases.
Submission of relevant transaction records to payment providers for dispute resolution.

5. Contact

If you believe your case qualifies for review, please contact us through our official support channels with your order information and a detailed explanation of the issue.

Adhi Shop reserves the right to review requests on a case-by-case basis and make the final decision regarding refund eligibility.